Shipping policy

All orders are processed within 1–2 business days after payment is received. Orders are not processed, shipped, or delivered on weekends or public holidays.

Shipping Time:
Estimated delivery times depend on your location:
• Canada: 3–7 business days
• United States: 5–10 business days
• International: 7–15 business days

Please note that delivery times are estimates and may vary due to weather conditions, customs clearance, carrier delays, or peak holiday seasons.

Shipping Confirmation & Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number. Tracking information typically becomes active within 24 hours.

Incorrect Shipping Addresses:
Please ensure your shipping address is correct at checkout. We are not responsible for orders shipped to incorrectly provided addresses. If you notice an error, contact us immediately at sartajshop@gmail.com.

Lost or Delayed Shipments:
If your order is significantly delayed or appears lost in transit, please contact us and we will assist you in resolving the issue with the shipping carrier.

Customs, Duties, and Taxes (International Orders):
International shipments may be subject to customs fees, import duties, or taxes imposed by your country. These charges are the responsibility of the customer.

Contact Us:
If you have any questions about your shipment, please contact us at:
sartajshop@gmail.com
+1 (306) 450-6500
Saskatchewan, Canada